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|Pricing and Billing|
|Do I have to pay VAT?|
|All prices shown on the website are inclusive of UK VAT, where applicable. If you wish to place an order from outside the United Kingdom, please contact us before placing your order and we will confirm the tax situation applicable to your country of residence.
Click here to view our contact page.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|